Legal
Terms of Service
Effective: 2026-05-30
These Terms of Service (“Terms”) govern access to and use of weconsultrx.com (the “Site”) and the WeConsult Rx platform (the “Service”). By using the Service you agree to these Terms.
Accounts and eligibility
You represent that you are authorized to bind the entity (the “Customer”) on whose behalf you accept these Terms, and that you and the Customer will comply with applicable laws, including HIPAA.
Acceptable use
You agree not to use the Service to (a) violate applicable law; (b) infringe intellectual property rights; (c) transmit malware or perform unauthorized scanning; (d) reverse engineer the Service except as permitted by law; or (e) interfere with the Service’s integrity or availability. See our Acceptable Use Policy for details.
Customer content
You retain ownership of all content you upload to the Service, including Protected Health Information. We process PHI only as a Business Associate under a signed BAA.
Service availability
Uptime targets are described in our SLA. The Site and Service are provided on a best-efforts basis except as expressly modified by a Master Services Agreement.
Fees
Fees, billing intervals, and trial terms are described in an Order Form executed by the Customer. Unpaid fees may result in suspension after notice.
Intellectual property
The Site, Service, code, documentation, and underlying technology are the property of WeConsult Rx and its licensors. Customer is granted a non-exclusive, non-transferable right to use the Service during the subscription term.
Confidentiality
Each party will protect the other’s Confidential Information using a standard of care no less than reasonable care.
Warranties & disclaimers
We warrant that the Service will materially conform to our published documentation. EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES PAID BY CUSTOMER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.
Indemnification
Each party will indemnify the other against third-party claims arising from its breach of these Terms, subject to the procedures customary in commercial SaaS agreements.
Termination
Either party may terminate for material breach after notice and cure. Upon termination Customer data is returned or deleted in accordance with the BAA.
Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws principles. Disputes will be heard in the state or federal courts of Wilmington, Delaware.
Changes
We may update these Terms. Material changes will be posted with an updated effective date and (for active customers) notified by email.